b'Meet our tour teamsHear from the Tour Managers and guides who make your journeys so memorable.Zermatt, which is spectacular. We offer the tour in winter as well as summer, its beautiful year-round. Everything taken care ofThe Swiss rail system is great, so we do these tours all by rail. Everything is organised for youjust turn up and we sort everything out, and if anything goes wrong, we always have a plan B."Enjoy the experience, your wayTheres more free time than people think. We have free days in both Chur Alan Coltman Ive been leading tours across theand Tsch, so I give guests a few world for 20 years, and Im still notideas on what they can do in the area. looks back on bored of it, says Alan Coltman, whoEven on the days where something is guides our customers on holidaysorganised, theres the freedom to do two decades as through Switzerland, Germany, your own thing. a Tour Manager. Austria and beyond.What I love is that everyone starts A classic for a reason as strangers, but by the end theres Our expert Tour Managers are thereIt was his first tour in 2005 and it\'salways lots of new friendships."to take the hassle out of travel andstill one he would recommend. The guide you through your holiday Glacier Express in Switzerlandit\'s aFor more information on our Highlights letting you enjoy it to the fullest. customer favourite and it\'s clear why.of the Glacier Express holiday, see page We pass lakes, mountains, forests and40 or visit greatrail.com/GYJvillages. You glimpse the Matterhorn in and really liked it. I thought Id stay for a bit. Ive now been here since 2003."What can people expect on a tour? "I relay some of Salzburgs history but try not to bombard people with dates. I mention local traditions and customs and tie them in with where they\'re from. Of course, The Sound of Music and Mozart are huge attractions, so I mention both of those, and we sometimes burst into song, especially in the Mirabell Gardens. Its important to me that people know where to eat and drink, and how they can make the Did you know the real-life Maria vonmost of their time in Salzburg.Salzburg tour Trapp features in The Sound of Music? guide Trudy Rollosays Trudy. "To find out where, you "Supporting the community in Salzburg can come on a tour with me!" means heaps to me. It\'s why I became brings this musicalan Austria guide. Its very important to Trudy grew up in Norfolk but has support them so that theyre still happy city to life. firmly embraced life in Austria. to have us here, even if thats stopping off for coffee and cake."As the setting for The Sound of MusicWhy did you move to Salzburg? and the birthplace of Mozart, musicI left the UK aged 18 and went to seeFor more information on ourflows through Salzburg as readily different countries. My parents usedAll Inclusive Austria: Alps, Lakes &as the turquoise Salzach river. to visit me, so I played tour guide toSalzburg holiday, see page 50 orthem. I came to Austria for a ski seasonvisit greatrail.com/TAS6'